Outsourcing
Posted on: 08/06/2014, by : DCT Solutions GroupIt’s more than 8,400 miles from Goa, India to the Kansas City, Mo, but the 22 hours of flight time was endured by two of our off-shore teammates, Ivo Costa and Gaurav Borkar proved well worth it for our whole development team.
At DCT, we have employed an offshore team through Creative Capsule, a Kansas City based software development company with offshore resources in India, since 2013. We bring members of our offshore team over from time to time to work with our local developers. This allows them to get to know each other personally, to understand what we do for our customers, to understand why we do develop software the way we do it, and to experience the culture of our business and what we’re all about.
During the three weeks they were with us Ivo and Gaurav worked with our local team to develop strategies to streamline on-shore/off-shore communications and more tightly integrate testing and deployment strategies between the two locations.
Costa, who was making his second trip to the U.S., said he enjoyed getting to know people in person he’d previously only met through Skype.
“It makes it a lot easier because you can end up understanding things much faster, and also you are able to communicate your thoughts faster,” he said. “Even though we have video calls, we cannot do the same work that we can achieve in person. It helps getting to know the other team members. That’s something you don’t experience on Skype.”
Ditto for Borkar on the advantages of the work trip.
“For me, it was the first time (coming to the U.S.), so I was excited,” he said. “I find it nice, good. The infrastructure here is very good. And, at DCT, I like the people working here. They are all friendly, nice, very helpful. I like to work for DCT.”
It wasn’t all work for Costa and Borkar while in Kansas City.
They went to numerous KC destinations and landmarks, and also took in a Kansas City Royals game — their first baseball game in person — and a Sporting Kansas City soccer game.
They were particularly looking forward to the latter, considering Goa, India’s smallest state, is “futbol crazy” and soccer is the state sport.
“It’s kind of exciting for us,” Costa said. “This was the first time we’ll have seen a soccer game outside Goa.”
Overall, the two programmers said the U.S., and particularly Kansas City and the staffers at DCT, made their visit professionally and personally beneficial.
“They came up with plans to make our trip more enjoyable,” Costa said. “It’s all been good, and the city and DCT made us feel very comfortable.”
